Computer problem

Discussion in 'NastyZ28 Gamers & Computer Gurus' started by BigBlock73, Jun 23, 2019.

  1. BigBlock73

    BigBlock73 Veteran Member Lifetime Gold Member

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    I have a Lenovo G580 laptop about 6 years old.
    I keep getting a blue screen with:Critical Process Died

    I've unpluged,removed the battery,opened it a removed the backup battery,all at the same time.

    Same issue keeps repeating,saying it's repairing the problem.Start up screen comes up asking for the PIN.Put in the PIN and it does the same thing over and over.

    Is the repairable?
     
  2. 70Znut

    70Znut Veteran Member Lifetime Gold Member

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    Most likely this is not a hardware problem, Windows is probably corrupted.
    Backup your data, do a re-install of windows and will probably resolve the issue.
    Many laptops have diagnostics that can be accessed via F8, F10 or F12 just after power on.
    Often these diagnostics can allow a clean/fresh install of windows.
    You will probably have to re-install all your programs as well.
    But all this is cheaper than buying a new laptop.
    Good luck...Jeff
     
  3. Gary S

    Gary S Administrator Lifetime Gold Member

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    You can easily test the hardware by downloading a live CD image with Linux on it. Then, boot it from the CD and if it runs, the hardware is good. Then, simply reload Windows like 70Znut stated.
    If it has a hardware problem (memory, motherboard, etc), Linux will crash too. If the hard drive is bad, Linux will run solely from the CD.
    Or, if you don't like the slow clunkiness of running from a CD, put the image on a thumb drive and boot from that. It will load and run much faster.
     
  4. 1972_Z-28

    1972_Z-28 Veteran Member Lifetime Gold Member

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    You may try running Lennovo vantage tool(I believe that is the correct name) it will update the hardware drivers.
    Like stated above back up any important data.

    https://support.lenovo.com/us/en/solutions/ht505081
    Is for Windows 10. You didn't specify you version.
    Prob Win 7. You can also download Win 10 to a flash drive or burn to dvd. If you want to go to Win 10. If you go that route do a clean install.
    GL!!!
     
  5. BigBlock73

    BigBlock73 Veteran Member Lifetime Gold Member

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    I found that computer has ONE KEY RECOVERY option

    Pushed button and it reset but back to windows 8
    I had windows 10 on it before

    Can i reinstall windows 10 from online as I don't have a hard copy
     
  6. dave@ztech

    dave@ztech Veteran Member Lifetime Gold Member

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    Check windows site , I thought they gave out that one as an update , and if so it will be on windows site in the downloads section, good luck.
     
  7. 1972_Z-28

    1972_Z-28 Veteran Member Lifetime Gold Member

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  8. BigBlock73

    BigBlock73 Veteran Member Lifetime Gold Member

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    Thanks
    Downloading now
    Hoping all goes well
     
  9. BigBlock73

    BigBlock73 Veteran Member Lifetime Gold Member

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    Download worked
    All info lost, but it's working
    Like starting with a new computer

    Thanks
     
  10. budro6968

    budro6968 Veteran Member

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    Get an external drive to run back up on. This way next time something happens at least you can have your old stuff saved and reload it. It won't go back exactly the same but You will adapt.
     

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