I haven't been able to get on the tis2web site to update the diagnostic laptop Since Friday. Are you guys having the same issue? I need to program an ECM and the license has to be updated but without the site I can't do it 
Any Current GM tech on here?
- Thread starter Knuckle Dragger
- Start date
73LT/RS/Z28
New Member
Veteran GM Tech. No I have no issues getting to GM, I am at work right now and flashing a BCM for a recall!
Yeah the issue was the incompetent supervisor they promoted to renew our licenses and keep us up to date on software was still incompetent and lied about GM having an issue so he wouldn't look foolish and incompetent. Did I mention he was incompetent, and a complete waste of a human being?
An IT guy came out to fix our printer took 15 minutes out of his day and got us up and running without a ticket where a guy three times his salary tasked to keep this from happening just lied to hide his incompetence, but at least he didn't lose $5 million of the city's money this go round.
Yeah, I'm salty lol
gramps
Veteran Member
Wouldn’t say you’re salty. The truth hurts. Those that can’t admit they f’d up the truth hurts more.
Problem is these days can’t call em out on it without people getting butthurt because they won’t admit they f’d up and now you are the one in the HR office getting warned or in trouble anyway.
Unfortunately, "finger pointing", "blame", and accountability don't seem to be good things to do anymore. Once somebody has "manager" behind their name, it sticks, even if they do NOT do justice to that title, by observation. Far too many "hired-in managers" make decisions about which they have LITTLE knowledge of. Or figure "anybody can do it". LOL
Many times, just shake your head and walk off to finish doing what you are supposed to be doing. If you called them out, they'd probably wonder "WHY are you screaming at me? What did I do?" as they texted HR. Worse if they start to "puill rank", too! In reality, it's not your job to tell THEM how to do things so give them enough rope . . . . as you keep on doing what you are supposed to be doing. AND doing it well! AND learn how to not need them in the future.
From my experiences,
FS87LT
gramps
Veteran Member
I’ve chewed enough ass at corperate they know me by name. I’ve had people come up to me and ask “are you the Bruce I’ve heard about?” Yes, yes I am. I take no bullshit and give no f u k s. Not saying I’m perfect I’ve made mistakes and admit to them, make it right and move on - and that’s the difference. I don’t cry to my boss because some peon caught my screw up. Yep I did it, fixed it, good eye on the peon thanks for catching it and move on.
The times I’ve had to call corperate mostly have never been good, once a printer got smashed after the 4th call in an hour about said printer. I think the IT guy poo a gold plated egg when that dot matrix grew wings. Nothing personal, just understaffed and overworked and don’t have time to piss around with a 4 decade old printer for 2 hours.
I don’t have a temper problem, I have an idiot problem, and dealing with idiots wears my patience very thin when I’ve got people waiting for stuff, drivers waiting to leave with stuff, but I’ve gotta call 4 different IT people to repeat the same BS reset procedure 4 times with the same result.
Thanks for that information! Having people at the lower levels who know how to fix/correct things is a lost art, by my observations. These are the people who actually make the company money, rather than being "order takers" and "keypunch sales" operatives where it is perceived that the actual money is made. Those who really make things happen are looked at as "warm bodies", which are considered to be "replaceable". As long as "sales" happen, those people are considered to be "stars" rather than those who REALLY make things happen, in the trenches.
Generally, those "above the cloudline" have no real conception of what goes on below them, as long as "the numbers" are good. But, by observation, when the numbers start to decline, NOBODY knows how to really fix things or even what led to these issues in the first place. AND, this is going to get worse before it gets better!
Bad thing is that as new people come into the lower ranks, what is being experienced now is their "New Normal" and they won't question it. IF they have enough gumption to figure out things could be better, plus how to make them better, in the long term, they'll probably leave and "Old Normal" will keep on being very sub-optimal in the process. A positive thing would be if they can configure "work arounds" to bypass the flaky operations you are experiencing. Unfortunately, their "new eyes" situation might get more traction than not. Nobody "above the cloudline" might question them, but praise them for their knowledge, rather than realize that the flaky deals did not start after these people appeared.
UNTIL ALL levels of the organization are engaged in what they are seeking to do AND put in a "continuous improvement" orientation with acknowledged employee input and upgrades, people just come to work "to do their job", no more, then go home when it is time. Great companies will do this on a longer-term situation rather than "until things get better" situation. All of this takes WORK and mentoring, which is where things can also fall apart, unfortunately, especially if those who put it in place go to work somewhere else.
Sorry for the length. These have been my observations over the decades at work.
Keep up the good work, as difficult as it might be to keep things running well as they should be.
FS87LT
Generally, those "above the cloudline" have no real conception of what goes on below them, as long as "the numbers" are good. But, by observation, when the numbers start to decline, NOBODY knows how to really fix things or even what led to these issues in the first place. AND, this is going to get worse before it gets better!
Bad thing is that as new people come into the lower ranks, what is being experienced now is their "New Normal" and they won't question it. IF they have enough gumption to figure out things could be better, plus how to make them better, in the long term, they'll probably leave and "Old Normal" will keep on being very sub-optimal in the process. A positive thing would be if they can configure "work arounds" to bypass the flaky operations you are experiencing. Unfortunately, their "new eyes" situation might get more traction than not. Nobody "above the cloudline" might question them, but praise them for their knowledge, rather than realize that the flaky deals did not start after these people appeared.
UNTIL ALL levels of the organization are engaged in what they are seeking to do AND put in a "continuous improvement" orientation with acknowledged employee input and upgrades, people just come to work "to do their job", no more, then go home when it is time. Great companies will do this on a longer-term situation rather than "until things get better" situation. All of this takes WORK and mentoring, which is where things can also fall apart, unfortunately, especially if those who put it in place go to work somewhere else.
Sorry for the length. These have been my observations over the decades at work.
Keep up the good work, as difficult as it might be to keep things running well as they should be.
FS87LT
