I think I've been hacked/track or infected.

Knuckle Dragger

Mayor of Simpleton
Staff member
Lifetime Gold Member
Nov 2, 2002
17,274
Waddell AZ
I've visited some questionable websites looking for NFL streams over the last weekend. I had some pop ups with the usual phishing crap while on the sites but now I get a pop up window only when I'm on Ebay asking me to authenticate, but says it will not give my password to the site I'm on. It never identifies who is asking or what password and user name it's looking for. Of course I don't give it any info but I keep getting it. I've run the defender scan and superantivirus. The latter found tracking cookies but nothing else. They are cleaned up but I still get the pop up.

Any suggestions? Windows 10 and Firefox is what I'm running.
 

Knuckle Dragger

Mayor of Simpleton
Staff member
Lifetime Gold Member
Nov 2, 2002
17,274
Waddell AZ
Thanks. It didn't pick anything up. I have noticed I only get the pop up if I follow a link for a particular item to eBay from a Google search. If I go onto eBay and search for the same item, or just look around I don't get it. I'm thinking it's not on my box but something attached to Google.
 

Da_Raabi

Veteran Member
Jan 19, 2011
1,402
Daytona Beach, FL
Sounds like the old google redirect virus I used to deal with all the time when I did IT support. It redirects you to an ebay lookalike site to try to phish info out of you.

We tended to have a hell of a lot of trouble getting rid of that particular virus. Combofix was usually the only solution, but I don't think that will work anymore on Win 10.

Try uninstalling your browser, clear cache on the computer (try ccleaner for that). Run malwarebytes FULL scan with rootkit checking while in safe mode (not just the quick one) then reinstall the browser and try browsing again.

If this really is the google redirect, be ready for a ride. When I ran into this particular infection I usually said screw it, and re-imaged the machine. It usually ended up being quicker and obviously more effective.

Good luck!
 

Gary S

Administrator
Lifetime Gold Member
Apr 14, 1999
24,984
Bismarck, North Dakota
I would backup your personal files and do a clean install of Windows. That fixes this problem along with any other problems that might be lurking in the computer. It also gets you a clean registry so the computer can run like new again. A cluttered registry means a slow computer.
 
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