Last Activity: 01-08-2014 09:23:59 PM

[KEVS79]

That is good to know. Hopefully others will give him a chance then. I just didnt feel like taking a chance on that big of a purchase and the possibility of not getting any support.

 

[hot72rod]

No I understand completely, and I'm not try to defend his actions either. Just giving my experience with him.

 

[76_TypeLT]

Sounds to me like he is as busy as he wants to be and doesn't need all the headaches associated w/all the internet chatter. Unfortunately for him I passed on getting my upper control arms, rear springs and shocks from him mainly due to the bad reputation he has on here and other sites. I am in no hurry to get the parts, but just felt like if there were any issues with them or questions on installing it would be a nightmare getting a hold of him.
I ended up going with Keith's Custom Works because he was very responsive with emails and very nice and helpful on the phone also. He did not try to sell me the world, just what I needed to add to what I have. Based on the experience so far and others experiences he not only helps on the front end, but on the back end as well.

Keith has been great after the sale on emails and phone calls. I highly recommend Custom Works as well.

 

[5spd540]

Keith has been great after the sale on emails and phone calls. I highly recommend Custom Works as well.

Keith was awesome until I bought a part from another company and I guess he felt threatened so he sent me a email and said to never call or order from him again to start getting my stuff from summit. This was after I spent over 5000$ in a year with him. So I have no use for a guy like that.

 

[Da-bigguy]

Keith was awesome until I bought a part from another company and I guess he felt threatened so he sent me a email and said to never call or order from him again to start getting my stuff from summit. This was after I spent over 5000$ in a year with him. So I have no use for a guy like that.

Why a retailer would act like that is beyond me. It's just business and he should expect that people won't always buy just his stuff. Hearing about incidents like that will cost him sales down the road.

 

[lumpy12]

Why a retailer would act like that is beyond me. It's just business and he should expect that people won't always buy just his stuff. Hearing about incidents like that will cost him sales down the road.

We're just hearing one side of the story.....

 

[5spd540]

I would post the emails we exchanged but it would get me banned for language that he has in it.

 

[kimosabi]

Keith was awesome until I bought a part from another company and I guess he felt threatened so he sent me a email and said to never call or order from him again to start getting my stuff from summit. This was after I spent over 5000$ in a year with him. So I have no use for a guy like that.

Yeah right. lol

 

[5spd540]

Yeah right. lol

You think what you want

 

[kimosabi]

I'm all ok with slamming a vendor, IF justified, but you shouldn't just put it out there without anything solid behind your statements. You do realize that all cussing in these emails you supposedly had with Customworks can easily be censored, right?